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§01Legal

Terms of Service

Last updated 2026-05-23

These Terms of Service ("Terms") govern your access to and use of ClaimNorth.

1. Account

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

2. Acceptable use

  • Do not upload data you don't have the right to use.
  • Do not attempt to access another tenant's data, probe for vulnerabilities, or interfere with the platform.
  • Do not use the platform to violate any law or to infringe any third party's rights.

3. Subscriptions & billing

Paid plans are billed monthly in advance. You may cancel at any time; cancellation takes effect at the end of the current billing period. Refunds for partial periods are not generally offered.

4. Data ownership

You own your project data. We act as a custodian. On account deletion, we permanently delete all your data within 30 days.

5. Service availability

We aim for 99.5% monthly uptime but do not guarantee it. Scheduled maintenance is announced in advance whenever possible.

6. Limitation of liability

The platform is provided "as is". We are not liable for loss of profits, business interruption, or any indirect, incidental, or consequential damages arising from your use of the platform, except where prohibited by law.

7. Changes

We may update these Terms. We will notify you of material changes via email. Continued use after notification constitutes acceptance.

8. Contact

legal@claimnorth.com